Profit starts with a vision


Use “big data” and analytics to uncover new opportunities

Get smarter about aligning resources to improve efficiency & effectiveness

Delight customers through superior service


Identify what would need to happen to transform ideas into reality

Clarify potential benefits and threats

Assess potential unintended consequences


Test, learn and adapt your ideas

Quantify improvement

Validate interest and either stop, maintain or increase investment





The challenge

Everyone is expected to do more with less. That typically translates into doing the same, or more with fewer people.

You are busy delivering in the present, meeting deadlines and performance targets with insufficient time to think about future improvement opportunities.

Deep down, you know that technology could help; you know that resource allocations could be better; and you know that improving customer satisfaction could be a winner. You have many ideas for improvement.

Yet you worry about the risk of damaging both the present and future if you pursue both, so put them behind you.

If only you had more time, resources and insight into the drivers of success. More time to explore, test and prove





The solution

Hornby Research can provide you with:

Independent, objective feedback on your idea(s)

A resource to explore, analyze and prepare recommendations for turning them into reality

A partner to help launch, test and prove your idea(s)

Areas of expertise:

Strategy, analytics, innovation & risk

Productivity & resource management

Product management & marketing

Customer experience

Industry focus:

Technology, software & services

Financial services


Ready to take the next step?

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